Privacy Policy

Our Commitment to Privacy

At HearFromMe protecting your privacy is important to us. We understand you may have questions or concerns regarding your personal information and how it will be used. With this in mind, we have developed this Privacy Policy. To make this Privacy Policy easy to find, we make it available from the home page of our Web site at www.hearfromme.com.

Applicability of Privacy Policy

This Privacy Policy applies solely to information we collect through the Web site.

Information We Collect and How We Use It

On some of the pages on the Web site, you may be able to submit queries, download information, or request services. The types of information we collect when you access the Web site may include, without limitation, the following:
  • Your Name
  • Your Address
  • Your Electronic Mail (“Email”) Address
  • Your Phone/Fax Number
  • IP Address
  • Contents of Queries
Some of the information we collect via the Web site is gathered and maintained through the use of “cookies” and other methods. A “cookie” is a small file that is saved on your computer and that contains information about you, such as your user name and password. As a result, we are able to (a) recognize you when you access the Web site so that you do not have to re-enter your personal or other information each time you visit the Web site, (b) maintain the “state” of your current visit (e.g., to maintain a list of your most recent searches), and (c) alert you to new features. In addition we may collect certain non-personal data in connection with the Web site. For example, we may collect information on the browser that you use to access the Web site, the operating system that you are running, what items you clicked on the applicable web page, how long you viewed a certain page, and information about the Web site you accessed immediately before you accessed the Web site. We may aggregate your non-personal data with the non-personal data of our other users or other non-personal data collected offline. We also collect and analyze general traffic patterns within our Web site to help maintain the flow and content of the Web site, and we may use some or all of this anonymous aggregated information to support our commercial activities or for any other reason. We may from time to time send information and/or offers to the email address you provide to us. If you prefer not to receive such email, please follow the procedures set forth at the end of each such e-mail explaining how to have your email address “removed” from the applicable email list. Alternatively, you may contact us at info@hearfromme.com to “opt-out” of receiving such email. We do not collect any personally identifiable information except as set forth in this Privacy Policy or as otherwise permitted by you. Except as specified in this Privacy Policy or as otherwise authorized by you, we will not disclose your personally identifiable information to any third party, unless required to do so by law; provided, however that we may (a) use such information to support our customer satisfaction initiatives, (b) from time to time disclose such information to selected third parties offering products in which you may be interested, and (c) we may disclose such information to other companies provided that such third party agrees to comply with the provisions of our Privacy Policy with respect to the use of your information. We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

Information From Children

We do not knowingly solicit, collect or retain information from any individuals under the age of 13.

Our Commitment to Data Security

To prevent unauthorized access to your personally identifiable information, maintain data accuracy, and ensure the correct use of such information, we have put in place physical, electronic, and managerial procedures to attempt to safeguard and secure the information we collect. However, no safeguards or security procedures are completely effective. We urge you to take all reasonable precautions to protect your personal data, which should include never sharing your username and password with anyone. Your information collected through the Service may be stored and processed in the United States or any other country in which HearFromMe, its Affiliates or Service Providers maintain facilities. HearFromMe, its Affiliates, or Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. By registering for and using the Service you consent to the transfer of information to the U.S. or to any other country in which HearFromMe, its Affiliates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, HearFromMe cannot ensure the security of any information you transmit to HearFromMe or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. HearFromMe uses the latest 256-bit SSL encryption technology to ensure that every memory you entrust to our service will be secure and confidential. All message content is stored with encrypted archives on our dedicated file servers until it is delivered to your beneficiaries. Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and HearFromMe, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

What happens in the event of a change of control

If we sell or otherwise transfer part or the whole of HearFromMe or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

How to Access or Correct Your Information

You can access your personally identifiable information that we have collected online and that we still maintain by contacting us as described below in “How to Contact Us.” You can correct factual errors in your personally identifiable information by sending us a request that credibly shows that our records are incorrect, although we may refuse such requests in our sole discretion. To protect your privacy and security, we may also take steps to verify your identity before granting access to your personally identifiable information or permitting you to make corrections.

Other Websites and Services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

Membership and account emails

HearFromMe may send periodic emails about Digital Time Capsule status and delivery status. You cannot "opt-out" of these administrative messages.

Changes to Our Privacy Policy

We reserve the right to revise this Privacy Policy from time to time in our discretion. If we modify this Privacy Policy, we will post the revised Privacy Policy, which will take effect immediately upon posting, and we may attempt to notify you of such change through your email addresses registered with us. It is your responsibility to periodically review this Privacy Policy.

Returns/Refund Policy

Refunds can be issued within 7 days of the original purchase.  To obtain a refund, please contact us at info@hearfromme.com.

How to Contact Us

Should you have questions or concerns about this privacy policy or any other matter pertaining to our privacy practices, please call us at 1-407-659-3578 or send an e-mail to the following address: info@hearfromme.com. You may also send us a letter addressed as follows: HEARFROMME, Inc. 500 Winderley Pl. Ste. 224 Maitland, FL 32751